This website is maintained and operated by Walpax Brazil Travel
We collect and use some personal data that belongs to those who
visit our website and use our services. By doing it, we act as the
of such data and we are subject to the provisions of Federal Law
no. 13,709 / 2018 (General Law on Protection of Personal Data – LGPD).
We take care of the protection of your personal data and for this
- Who should use our website.
- What data we collect and what we do with it;
- Your rights in relation to your personal data; and
- How to contact us.
1. Data we collect and reasons for collection
Our website collects and uses some personal data of our users,
according to the provisions of this section.
1. Personal data expressly provided by the user
We collect the following personal data that our users expressly
provide us when using our website:
Name of person;
The collection of this data occurs at the following times:
When the user accesses the website;
When the user fill up the registration form;
The data provided by our users is collected for the following
For the user to have the access of the price of our products and
2. Personal data obtained in other ways
We do not
collect personal data from our users obtained in other ways
3. Sensitive data
Sensitive data will not be collected from our users, thus understanding
those defined in arts. 11 and following the Law on Protection of Personal
Data. Therefore, there will be no collection of data on racial
or ethnic origin, religious beliefs, political opinion, trade union affiliation
or religious, philosophical or political organization, health or sexual
life data, genetic or biometric data, when they are linked to a natural
Cookies are small text files that are automatically download to your
device when you access and browse a website. They basically serve to
identify devices, activities and user preferences.
Cookies do not allow any files or information to be extracted from
the user's hard drive, and it is not possible to access, even
through these, personal information that does not come from the user
or from the way they use the website resources.
a. Site cookies
Site cookies are those sent to the computer or device of the user
and administrator exclusively from the site.
The information collected through these cookies is used to improve
and personalize the user experience, and some cookies can be used,
for example, to remember user preferences and choices, as well as to
offer personalized content.
b. Thirdparties cookies
Some of our partners may install cookies on the devices of users who
access our website.
These cookies, in general, are intended for our partners to offer
their services to the user who accesses our website in a
personalized way, obtaining browsing data extracted from their
interaction with the website.
The user can obtain more information about third-party cookies and
how the data obtained from them is processed, in addition to having
access to the description of the cookies used and their
characteristics, by accessing the following link:
The entities in charge of collecting cookies may transfer the
information obtained to third parties.
C. Cookie management
The user may object
them when they start using the service, following the following
When you enter the website, you will have the option to block or
the dialog box (pop-up) that loads automatically as soon as you
access our page.
When disabling cookies, it is important to inform that the user
experience may be affected as the information used to personalize it
will no longer be used.
5. Collection of data not expressly provided
Eventually, other types of data not expressly provided for this
the user´s consent , or even if the collection is permitted based on
another legal basis provided by law.
In any case, the data collection and the resulting processing
activities will be informed to the users of the website.
2. Share personal data with third parties
We do not share your personal data with third parties. Nonetheless
despite of this, we may do so to comply with a legal or regulatory
determination, or even to comply with an order issued by a public
3. How long will your personal data be stored?
The personal data collected by the website is stored and used for a
period of time that corresponds to what is necessary to achieve the
purposes listed in this document and that considers the rights of
its owners, the rights of the website controller and applicable
legal or regulatory provisions.
Once the deadlines for the storage of personal data have expired,
they are deleted from our databases or anonymized, except in cases
where there is the possibility or need to storage by legal or
4. Legal bases for the processing of personal data
A legal basis for the processing of personal data is nothing more
than a legal basis, provided by law, which justifies the use of the
data. Thus, each personal data processing operation must have a
corresponding legal basis.
We process the personal data of our users in the following cases:
- Upon the consent of the holder of personal data
- For the execution of a contract or preliminary procedures related
to a contract to which the holder is part of, at the request of the
holder of the personal data
- When necessary to meet the legitimate interests of the controller
or a third party
Certain operations for the processing of personal data carried out
on our website will depend on the prior users´ agreement, who must
express it freely, informedand unambiguous manner.
The user can revoke its consent at any time and, if there is no
legal possibility that allows or requires the storage, the data
provided by consent will be deleted.
In addition, if it by the decision of the user, he or she may not
agree to any personal data processing operation based on consent. In
these cases, however, you may not be able to use any functionality
of the website that depends on that operation. The consequences of
the lack of consent for a specific activity are reported before
2. Execution of the contract
For the execution of the purchase and sale contract or the provision
of services eventually signed between the website and the user,
other data related or necessary for its execution may be collected
and stored, including the content of any communication with the
3. Legitimate interest
For certain personal data processing operations, we are based,
exclusively, in on our legitimate interest. To find more about
in what cases, specifically, we use this legal basis, or for
more information on the tests we do to ensure that we can use it,
please contact our Personal Data Protection Officer by any of the
channels informed in this Policy Privacy, in the "How to
contact us" section.
5. User rights
The user of the website has the following rights, conferred by the
Law ofn Protection of Personal Data:
- Confirmation of the existence of treatment;
- Access to the data;
- Correction of incomplete, inaccurate or outdate data;
- Anonymization, blocking or elimination of unnecessary, excessive
or treated data that does not comply with the provisions of the law;
- Data portability to another provider of services or products, upon
express request, in accordance with the regulations of the national
authority, subject to commercial and industrial secrets;
- Elimination of personal data processed with the consent of the
holder, except in the cases provided by law;
- Information from public and private entities with whom the data
controller made shared use of data;
- Information on the possibility of not giving consent and on the
consequences of the refusal;
- Revocation of consent.
It is important to note that, under the terms of the LGPD, there is
no right to delete the data treated on legal basis other than
consent, unless the data is unnecessary, excessive or treated in
non-compliance with the law.
1. How can the holder exercise its rights?
The holders of the personal data processed by us may exercise their
rights through the form provided at the following website address:
Alternatively, the holder can send an email or correspondence to our
Personal Data Protection Officer. The necessary information for this
can be found in the "How to contact us" section of this Privacy
In order to guarantee that the user who intends to exercise his or
her rights is, in effect, the holder of the personal data object of
the request, we may request documents or other information that may
assist on user´s correct identification, in order to safeguard our
rights and the rights of third parties. This will only be done,
however, if absolutely necessary, and the applicant will receive all
6. Security measures in the processing of personal data
We employ technical and organizational measures to protect personal
data from unauthorized access and situations of destruction, loss,
misplacement or alteration of such data.
The measures we use take into account the nature of the data, the
context and purpose of the treatment, the risks that an eventual
violation would generate for the rights and freedom of the user, and
the standards currently used in the market by companies similar to
Among the security measures adopted by us, we highlight the
- The data of our users is stored in a secure environment;
- We limit access to the data of our users, so unauthorized third
parties cannot access them;
- We use the SSL (Secure Socket Layer) certificate, so that the
transmission of data between users' devices and our servers is
carried out in an encrypted form;
- We keep records of all those who, in any way, have contact with
Even if adopting everything in its power to avoid security
incidents, it is possible that there may be a problem motivated
exclusively by a third party - such as in the case of hacker or
cracker attacks or, even in the case of the user´s exclusive fault,
which happens, for example, when it transfers its data to a third
party. Thus, although we are generally responsible for the personal
data that we process, we are exempt from liability in the event of
an exceptional situation like these, over which we have no control.
In any case, in the event of any type of security incident that may
generate a significant risk or damage to any of our users, we will
notify those affected and the National Data Protection Authority
about the incident, in accordance with the provisions of the General
Data Protection Law.
7. Claims before a supervisory authority
Without prejudice to any other means of administrative or judicial
appeal, the holders of personal data who feel, in any way, injured,
may file a claim with the National Data Protection Authority.
8. Changes to this policy
We reserve the right to modify these rules at any time, especially
to adapt them to any changes made to our website, either by making
new features available, or by deleting or modifying existing ones.
Whenever there is a change, our users will be notified of the
9. How to contact us
personal data that we process, please contact our Personal Data
Protection officer, through any of the channels mentioned below:
Postal address:Rua Francisco sá, 23, grupo 701 -
Copacabana, Rio de Janeiro - RJ